Terms and Conditions

Welcome to Tranquil Essence Spa. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms and conditions in full. Please do not continue to use our website if you do not agree with all of the terms and conditions stated on this page.

1. Introduction

Tranquil Essence Spa operates this website to provide information about our services and allow customers to make bookings. The terms "we", "us", and "our" refer to Tranquil Essence Spa. By using our website and engaging with our services, you agree to comply with the following terms and conditions. These terms may be updated periodically, so please review them regularly.

2. Booking and Cancellation Policy

When you make a booking with Tranquil Essence Spa, we require accurate personal information to process your appointment. Cancellations made less than 24 hours before the scheduled appointment may incur a cancellation fee. Failure to attend without notification will result in a full charge for the missed service. We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, and we will notify you promptly in such cases.

3. Payment Terms

All services must be paid in full upon completion of the treatment. We accept major credit cards, debit cards, and cash payments. Online bookings may require a deposit or full prepayment, depending on the service. Refunds will only be issued under exceptional circumstances, subject to management’s discretion. In case of any disputes regarding payment, please contact us at [email protected].

4. Use of Our Website

You are granted a limited license to access and use this website for personal, non-commercial purposes. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission from Tranquil Essence Spa. You are responsible for maintaining the confidentiality of your account and ensuring that your password is kept secure. We are not liable for any unauthorized access to your account.

5. Intellectual Property

All content published on this website, including text, images, logos, and design elements, is the intellectual property of Tranquil Essence Spa, unless otherwise stated. Unauthorized use or reproduction of any content without prior consent is strictly prohibited. Any trademarks, service marks, or logos used in connection with our services are owned by Tranquil Essence Spa and may not be used without our express permission.

6. Liability Disclaimer

While we strive to provide accurate and up-to-date information on our website, we make no warranties or representations regarding the completeness, accuracy, or reliability of any content. We are not liable for any errors, omissions, or inaccuracies that may occur. Your use of our services and website is at your own risk. Tranquil Essence Spa shall not be held responsible for any direct, indirect, incidental, or consequential damages arising from your use of our website or services.

7. Medical Disclaimer

Our spa services are intended to promote relaxation and general wellness. They are not a substitute for professional medical advice, diagnosis, or treatment. If you have any medical conditions or concerns, we recommend consulting with your healthcare provider before undergoing any of our treatments. Tranquil Essence Spa is not liable for any health issues arising from failure to disclose medical conditions or from inappropriate use of our services.

8. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information. By using our website and services, you agree to the collection and use of your data in accordance with our Privacy Policy.

9. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience, but Tranquil Essence Spa is not responsible for the content, privacy policies, or practices of any third-party websites. We recommend reviewing the terms and conditions of any website you visit through a link on our site.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction where Tranquil Essence Spa operates. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts in this jurisdiction.

11. Changes to the Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on this website. It is your responsibility to review the terms periodically to stay informed of any updates. Your continued use of our website and services following the posting of changes constitutes your acceptance of those changes.

12. Contact Us

If you have any questions or concerns regarding these terms and conditions, please contact us at [email protected]. We are committed to providing transparency and ensuring that your experience with Tranquil Essence Spa is smooth and satisfactory.

Last Updated: September 24, 2024