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Privacy Policy

Privacy Policy

At Tranquil Essence Spa, we respect your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard the data you provide to us, ensuring that your information is treated with the utmost care and confidentiality.

1. Information We Collect

We collect personal information that you voluntarily provide to us when using our website, booking our services, or interacting with us directly. This may include, but is not limited to, your name, email address, phone number, and payment details. We also collect information about how you use our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

Your personal information is used to provide you with our services, enhance your experience, and communicate with you effectively. This includes processing your bookings, responding to your inquiries, and sending you promotional materials that may interest you, with your consent. We may also use the information for internal business purposes such as data analysis, improving our services, and detecting fraud or security threats.

3. Sharing Your Information

Tranquil Essence Spa does not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners who assist in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also disclose your information if required by law or to protect the rights, property, or safety of Tranquil Essence Spa, our customers, or others.

4. Data Security

We take the security of your personal information very seriously. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have implemented appropriate physical, electronic, and managerial procedures to safeguard the information we collect online. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, update, and delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us at [email protected]. We will respond to your request promptly and ensure that your information is updated or removed from our systems as per your request, subject to any legal obligations.

6. Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website and improve its functionality. You can control the use of cookies through your browser settings. However, disabling cookies may affect the performance of certain parts of our website.

7. Third-Party Links

Our website may contain links to third-party sites. These sites have their own privacy policies, and we are not responsible for the content or practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit through our website.

8. Children's Privacy

Tranquil Essence Spa does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].

9. Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. When changes are made, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at [email protected]. We are committed to resolving any privacy-related issues promptly and effectively.

Last Updated: September 24, 2024